FAQ

You could, but it is not recommended. There is limited space on the Observation Deck. You would also have to set up, view, and pack up your telescope within the one hour of your Stargazing timeslot. Other visitors may also assume that you are part of the Observatory and want to use your telescopes. For the best Saturday Stargazing experience, we recommend taking advantage of the programming offered by our Astronomy experts (we generally have 2 domes open, sometimes all 3, 3-4 deck scopes, plus someone doing laser constellation tours). You are welcome to set up your telescope on the hill after your timeslot is over, or elsewhere in the park.

Light up shoes, white light flashlights, phone flashlights, flash photography, and open-toed shoes are all prohibited at the George Observatory.   Only bottled water is allowed on the Observation Deck, no other food or drink is permitted.

The George Observatory staff checks for weather on Friday and Saturday morning, prior to the Saturday stargazing. If it’s going to rain, we CANCEL. We make every effort to cancel no later than Saturday morning. We email every ticket holder on the email they used to book to give them instructions for rescheduling. We also update the website and our Facebook page. If it’s cloudy, we GO AHEAD. We have fabulous images and presentations of objects captured at the George, using the equipment there. When it’s cloudy, we still set up all the monitors and show those images. We give tours of the dome, explain the telescopes, and do other fun things!

In the event of cancellation, funds are credited to their HMNS account, and can be used at any of our 3 locations.   To use funds placed on account or request a refund to your card, call our Advance Sales line at 713-639-4629. Overcast sky is not a reason to get a refund after the program starts, as we still deliver a program.

To cancel your tickets in advance and receive a refund, please call our Advance Sales line at 713-639-4629 no later than 5:00 pm on the date of your tickets.   After the event date, tickets are non-refundable.